// Tech-savvy fast-thinking project architect //
I create personalized, human-centered user experiences based on proven learning theory and carried in on hard work, intuition and bootstrapping. This begins with acknowledging and honoring user experiences and supporting the personalization of everything that touches a client. I am highly organized and like structure, however you'll get my best work if you allow me to be divergent. I always begin with the end in mind and I prefer a rapid, iterative approach to projects. 
I ASK:
What are the ultimate business goals for this work?
What tools would work best for the end user?
How will this experience improve their world?
I create opportunities for deep collaboration and connection. Adult learners are accustomed to being self-directed and active. They expect opportunities to learn from the trainer, but also to contribute their own expertise. I build in time for participant-led discussion, self-directed learning and opportunities to actively build relationships across a learning ecosystem. I favor the work of Marc Rosenberg, Lombardo and recognize some value in Eichinger's 70-20-10 model when used in context. I am partial to the emerging work around design for learning experience
I ASK:  
How can you draw on the expertise and experience of others?
Where can stakeholders share their own best practices? For that matter, who and where are the stakeholders?
How can we pull the learning out into a living, breathing ecosystem for ultimate transfer?
I connect learners to relevant, practical and experiential learning opportunities. Adults learn best when they understand the practical applications of what they are learning. 
I ASK:
How could we immediately apply this skill, process or action?
I design and deliver projects that engage multiple learning styles. Adults generally retain 20% of what they hear, 30% of what they see, 50% of what they see and hear, 70% of what they say, and 90% of what they do and say. I remain mindful of these differences in designing programming which helps create a more effective learning environment. I closely follow Mayer's Cognitive Theory of Multimedia Learning when designing for a blended interface.r
I prioritize comprehensive design, meaning that  I look for the big-picture of how a learning experience in used in the environment, and how it fits into the overall program goal. Opportunities for growth are significantly higher when the learning and engagement extends out onto the "long tail," beyond a single session, team, or event. I am a conceptual thinker, so it makes sense that I would see my designs in this way. 
I ASK:
How do I set or create expectations beyond a single user experience?
What is important to the subject matter expert? How can I learn from their expertise?
Can I build an overall schema for workplace and personal learning that promotes the business goals and career growth?
I believe that we design FOR learning experience, but that the learner also brings a component to the experience that cannot be controlled by the designer, therefore the total learning experience remains with the individual. I understand the user, and work with the subject matter experts and production team to remove the friction between the learner and the the content. I am especially interested in how organizations seek to develop talent in novel ways.
I ASK:
How Do We Know That Learning Leads to Performance?
High-performing organizations constantly evaluate their activities to determine gaps in performance and competencies and how they align up with organizational goals and department goals. ILearning in a business environment is not merely “knowing” or being “informed about,” but is about introducing activities that stimulate active decision making instead of a simple recall. Learning should be a key component of a business' culture.
It's about providing a human-centered service to those who partner with you in your work. Learning lights a fire, differentiates you from other businesses, and makes you and your business better.  It creates a 'sticky' workspace where people want to stay to grow and contribute. 


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